Jungle Softside Upright Luggage Set
9.5/10 (Expert Score)
Description
Carry-on Upright: 20″x 12. 5″x 7. 5″ (with wheels)
Top Positive Review
I bought the 4 year coverage 2 years ago for a 3 piece luggage set I needed. I was hesitant as most any other time I’ve bought long-term product protection, turned out I never needed it. But, I went ahead and got it.
Fast forward to two months ago. While not heavy use or overweight, I hit a huge opening in the sidewalk while wheeling the suitcase and, sadly, shredded and broke one of the wheels. I got the insurance info when I got home, went online and filed the claim, ready to go with pictures and everything.
The online claim filing was easy…asked a lot of important questions and when done, clicked submit. I quickly received a Claim number, etc email and was told it could take up to 72 hours to process and for any additional follow up.
ONE DAY LATER. Email lands saying claim was approved and the ENTIRE amount I paid for the 3 piece set, not pro-rated for just the damaged piece, was being sent to me in the form of an Amazon Gift Card. (insert jaw drop here)
I cannot recommend this option enough. And, using the claim funds, bought a new set. And yes, I bought the insurance protection as well!
WELL DONE and THANK YOU!!!
Top Critical Review
I would not recommend this protection plan to anyone, as the first time the
suitcase was used a wheel came off on the airplane, and the claim was rejected as not covered. Not sure what the plan covers, but paid for the plan specifically for traveling.
Customer Questions & Answers
is the carry on the right size for air lines
Answer: Yes
What are the sizes of the 4 pieces in the Rockland set?the owl set
Answer:
It includes all three pieces. Please note, thatvsince I originally purchased my set, I have used the suitcases several times. Unfirtunately, the telescoping handle on the smaller suitcase broke (as in would not collapse/recess ) after my second trip. Disappointing and very inconvenient as I had intended to use this as ??
How heavy is this luggage
Answer: Not to heavy, I love them. I have arthritis and I can handle them.
Is there a way for me to purchase only the larger suitcase? I have the smaller pullman and the sholuder tote.
Answer: It comes together in a 4 piece set.
Hi there are small locks attached to the zipper but no key. How to get the keys for the small locks as Didnt find it in the package?
Answer: Look for them inside the bags.
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